Shipping policy

Shipping Policy

Dispatch

Orders are usually dispatched the same day. You will receive a confirmation email once your order has been sent.

Delivery area

We deliver within the United Kingdom only. We do not currently offer international delivery.

Delivery charges

Delivery is charged according to the size and weight of your order. The exact cost is shown at checkout before any payment is taken.

Ganesh idols - collection only

All Ganesh idols, eco-friendly clay and POP alike, are hand-painted and too fragile to be sent by courier. They are available for Click and Collect only and cannot be delivered at any size. All other products are delivered UK-wide as normal.

Click and Collect

Collection is free from any of our four stores on Ealing Road, Wembley. We will contact you by email or telephone as soon as your order is ready to collect.

Enquiries

Please contact us at info@venilals.com or on 0208 903 3144.